Privacy Policy

Below are listed the Privacy Policy for rajgroupofhotels.com, which applies to any information provided or collected through this website. We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us.

Please read this Policy carefully before submitting personal information about you to us.

  • By visiting this website, you are accepting the practices described herein. If you do not agree with the practices described in this policy please do not use this website or submit your personal information to us.
  • We store information that only can identify you like Name, Phone, email, address etc. In general most of the information we request from you is required in order for you reserve a room, ask us a question or initiate other transactions on our website.
  • We obtain non-personal information like your IP, web browser used and referring website. We also may collect information about your online activity, such as trips viewed and bookings made. This helps us to track and prevent online fraud or to make our website more user friendly.
  • We do not collect any Credit card/Debit card information during booking. On clicking pay now you will be redirected to the secured payment gateway provided by ccavenue where you enter your card details.
  • We use information about you for the following general purposes so long as you have given your consent: to provide you with the products and services you request; to provide you with your hotel booking confirmation and updates; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, website and our Apps; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.
  • We want to make it easy for you to take advantage of travel-related opportunities on our website. One way we do this is by sending you email messages that contain information about your hotel related interests if you consented to receiving email marketing communications. Where legally required, we will abide by existing publicly available opt-out lists when sending you marketing communications. For example, if you are looking for a room or package on our website but choose not to book, we may send you an email message telling you about our special deals. We believe these email messages will provide you with useful information about travel-related special offers available through our website. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.

With whom we share your information

With your consent, we may share your information with the following entities:
  • Suppliers such as airline, car rental, and activity providers, who fulfil your travel reservations. All services provided by a third party are described as such. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit.
  • Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to. Please note that these third party service providers may be established in countries that might not offer a level of protection for your personal information that is equivalent to the one offered in your country of residence. However, we will endeavor to protect all personal information we collect from you in accordance with strict data protection standards.
  • Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
  • Referring websites if you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We encourage you to review the privacy policies of any website that referred you here.
  • Social media providers. When you access certain social media features through our website you are sharing information with the social media provider (such as Facebook) and the information you share will be governed by their privacy policies (including that we may access such information via the social media provider).

We also may share your information:

  • In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
  • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our organisation, this website, our customers, or others; and in connection with our Terms of Service and other agreements.
  • Where we believe that it is necessary to prevent or lessen a serious and imminent threat to somebody's life or health.

Cookies and other technologies

Cookies are small text files that are placed on your computer or mobile device when you visit almost all websites. Cookies do not recognise you personally and are not harmful to your computer or mobile device. They are used by websites you visit in order to improve your experience on the website, to provide us with analytics information that will help us improve our website generally, and to collect information about travel destinations of interest to you so that you may see travel ads more relevant to you.
We and some of our partners also use cookies on our site to measure the effectiveness of advertising on our site and how visitors use our site.

If you have questions about either this Privacy Policy (or your travel planning or purchases), or would like to raise a complaint, please email us or write to us at:

Email: RAJ GROUP OF HOTELS
New Marine Drive Road,
Swargadwar,
Puri-752001,
Odisha, India.

This Privacy Statement is effective as of 01/04/2013.